TracPlus is a real-time tracking service provider using the latest satellite, web and mobile technology. We deliver secure global tracking information, visible on a range of user devices, to private, business and government customers worldwide.
Our customers track land, sea and air assets including personnel, no matter where they are in the world and enjoy 24/7 support – 365 days a year.
TracPlus has won national and international awards for technical and business excellence, including the prestigious international Technium Challenge in 2008.
With a 98% customer retention rate, we pride ourselves on the level of service we provide our customers.
TracPlus was the positive outcome of a terrible tragedy. In May 2003, off the coast of North Otago, a small fishing vessel carrying five friends capsized when strong waves overcame them. Cast into the icy sea, the skipper assured the friends that an emergency locator beacon had been activated and help was on the way.
Sadly, due to a record-keeping error at the national search and rescue headquarters meant a rescue aircraft from Invercargill, approximately two and half hours away was dispatched instead of a helicopter, less than 20 minutes away. When the rescue team did arrive, three of the men had perished due to hypothermia.
The resulting ministerial enquiry led to the establishment of the Rescue Coordination Centre of New Zealand (RCCNZ), which took responsibility for coordinating all major sea and air services.
The owner of the helicopter that may have prevented loss of life, approached our now COO, and asked if it was possible to track all of his assets and vizualise them all at once, regardless of where they were; and be able to share this information with a third party, like RCCNZ.
In late 2005, a small satellite tracking terminal was fitted into the helicopter. After 18 months of extensive testing with hundreds of users, TracPlus was launched as a fully-fledged tracking service provider in August 2007.
Today, TracPlus provides a real-time tracking service using the latest satellite, web and mobile technology in over 35 countries worldwide.
With over 35 year’s collective tenure, we have a passionate and dedicated team of individuals working to constantly develop and improve the service we provide on a daily basis. Each customer is unique with a different set of circumstances and varying needs. Our team of knowledgeable and experienced staff are fully equipped to listen to individual requirements and tailor solutions to meet each customer’s specific objectives.
Service is paramount; and outstanding service, at all times, is what we pride ourselves on.